Frequently Asked Questions

Yes. You can start free and upgrade anytime. If a trial ends, you keep access to your data and continue on Free with basic limits.

Drag & drop projects across To-Do, In-Progress, Review and Completed. You can use labels, priorities and due dates, filter by status/designer/customer, and apply bulk updates. Custom columns are supported.

Upload renders, gem maps and diamond images; mark a primary image; share versioned previews with clients for review and approval—clean, professional presentations without extra tools.

Yes—pick any uploaded image as the primary preview and replace it in one click. Versions remain available for reference.

Yes. Keep breakup data inside each project, export to Excel/CSV when needed, and use the built-in diamond breakup calculator for sieve sizes, mm↔ct conversions, piece counts and totals.

Project-based breakup supports consistent fields and totals. Field customization and template presets are on the roadmap; export/import remains available to adapt to your internal format.

Create designer or customer invoices, add projects line-by-line, record partial payments and track Paid/Pending statuses with printable views.

Yes. Customers can log in, track status, view CAD presentations, leave remarks and approve changes before production. Visibility controls let you keep internal notes private.

Time Tracking & Stage Analytics log effort by project, stage and designer. Start/pause/resume timers, allow approved manual edits, tag billable vs non-billable time, generate designer timesheets and export CSV/XLSX for payroll or costing.

You own your data. Export projects, invoices and breakup data anytime. Regular backups are standard. Enterprise options include SSO/SAML, advanced audit logs and custom retention policies.

Yes—local currency billing (including GST for India) is available on request. You can switch between monthly and annual any time. For cancellations/refunds, see the Pricing page or contact Sales.

Tell us what you’re looking for (include keywords or screenshots). We’ll reply with a direct answer or add it to the FAQ. You can also request features and vote on upcoming items.